ComplaintsforOregon Sheds and Building Company
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Complaint Details
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Initial Complaint
02/21/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hello,We purchased a shed on 5/19/22 for $6450.00 from the Albany Oregon location of Old Hickory Sheds. We liked one on the lot but the owner of that location ************************* said that there was the exact same shed on the ********* lot that was a foot taller for the same price. We said great and when the shed was delivered, we were told by one of the delivery guys that this shed was on that lot for years and they were having a sale for 5% off. He asked my husband if he was getting a discount on that shed and my husband said no. He shook his head and said that shed should be being discounted. We planned to call and ask at that time but had 2 deaths in the family. We spoke with ***** in Dec when looking at another shed about getting that money back from the shed that should have been discounted in May. ***** promised to look back at the previous shed purchase and figure it out. He said he would call in a couple days. He never did so I called him and he was very cagey about him not really knowing if the ********* location was having a sale at that time or not then as I pushed him he said "what month did you buy that shed again" I said May and he said right away "oh yeah that sale started in June. I was not convinced and he said he would call them and then call me back he never has. I have left messages. I went to the ********* location myself to ask when that sale was but they are not in the office and you have to call. I called and left 2 messages and no call back. ***** offered us the shed in ********* when we decided on one on his Albany lot because they were having a sale on older sheds that had been sitting out in the weather for years and he was able to purchase that shed at a discount and then charge us full price. The amount we should have saved was $322.50. We would never have purchased a second shed from him if he had not promised to make it right. Now we are out the original money and gave this shady business owner another $4650. Thank you,*******************Customer response
02/16/2023
From: ********************************** <**********************************>
Sent: Thursday, February 16, 2023 12:58 PM
To: Info <**********************************>
Subject: Message from BBB.orgcase number is ******** I put the wrong ph# for ************************* **************
Sent from ******************* (**********************)
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.