Business ProfileforAdvanced Auto Parts

I bought a battery from this shop in December 2021 with an automatic 2-year warranty that I couldn't remove. Yesterday, my battery died and I went to charge it up at ***************************************************, *********, ** *****) I dropped it off around 9:00 a.m. and it was supposed to be left there for at least 7 hours being charged up, and I went and picked it up about 11 to 12 hours later at about 9:30 p.m. I retrieved the battery after being charged for 12 hours and I placed it in my passenger side floor in my other vehicle. It spent the night there because I was going to install it in the morning so I could use my truck. In the morning I got the battery out of the passenger side floor inside the vehicle, and installed it correctly into my truck. When I tried to start it, the battery failed and did not start my truck, the battery was dead. I am disabled and I cannot walk and I need a good battery to start my good truck. I had to call AAA and have a jump start and the battery was still dead once the my car was started but it was supposedly charging in my truck system. I drove to AutoZone to have the battery tested and I had it tested also at ********** in *********. I drove to advance Auto parts to get it replaced with the warranty solely because I had charged it for 12 hours and after the fact that I had charged it, it did not start my truck. The store manager there was very unyielding he was very uncompromising he was very overbearing he was very rude I was appalled at the things he was saying to me, I thought that he was discriminating against me because he did not believe the truth. I told him that he could call the AutoZone that charged it up the day prior to me trying to use it. The people at the AutoZone could have confirmed that it was charging for 12 hours and that I did turn it in. And I was able to concur with AAA the fact that they stopped by to service my battery and to jump start my car. I got a replacement at CarQuest through my warranty.