Business ProfileforAudi USA Parts

Re: Notice of Defective Product and Request for Remedies - Audi A5 Sportback I am writing to formally report a distressing incident involving the Audi A5 Sportback that I recently purchased, which occurred during a drive on the *********************. At a speed of 70 mph, the vehicle experienced a sudden and catastrophic failure, leading to a flat tire and burst wheel. It is crucial to note that the vehicle is relatively new, having accumulated only ***** miles.This unforeseen breakdown presented not only a significant safety risk but also caused severe mental distress, as I had to travel over 200 miles on a spare tire, exceeding the recommended limit. The situation was further exacerbated by single-lane highway conditions, resulting in a traffic buildup with approximately 40 cars tailgating, intensifying the potential for a life-threatening scenario.The incident has raised concerns about the durability of both the tire and the vehicle, prompting doubts regarding the overall quality and safety of the components. I am formally requesting a thorough examination of the tire and the vehicle to assess their durability and identify any potential manufacturing or design issues.In addition to the aforementioned concerns, the lack of towing assistance from Audi, despite multiple out-of-pocket payments for towing services, has added a significant financial burden and inconvenience to an already challenging situation.In consideration of the aforementioned issues, I hereby request the following remedies:1. Full warranty coverage for the necessary repairs and replacement of damaged parts.2. Acknowledgment of the mental trauma experienced during and after the incident.3. A comprehensive examination of the tire and the vehicle to assess their durability and identify any manufacturing or design issues.Thank you for your immediate attention to this matter.Sincerely,***************************