Business ProfileforThe Rusty Trunk, LLC

I would not recommend anyone have any business with this company when visiting their sale yesterday I was shorted money and the owner of this company was rude and dismissive and tried to act like I wasnt standing in front of her trying to get my money back by calling up the next person to the register without even having the respect of having a conversation with me about the money that was missing, when the reason I had to go back was because they made a mistake and overcharged me 27 dollars for the items I purchased.As well as stealing from me they made it very controlled to even view the more high priced items located in the garage and several times while being there 2 staff members (1of which I believe is the owner) in particular kept making comments like oh this is the money maker the one to pay the bills just felt like they were very much gloating that they were going to making big buck off this sale. In fact when I returned back to get my money the older man employee joked and said oh man I was just trying to make more money after being overcharged I highly recommend people stay away from this company and partner with someone else I have been to several sales over the years and I am positive there are more experienced and more professional companies in the market.And what is upsetting is that the owner didnt even offer to take my information down to contact me to give me my money once she sees her till is over. Although I am sure there financial reports are not correct with the distractions and all the errors that occurred with just my transaction I would not feel comfortable trusting my property or my business with this company again.UPDATE to this review and response to this owner.I did reach out via email to continue the conversation 4 days have passed and no response. Complete lack of professionalism and respect for clients.The fact that a disappointed customer reaches out and gets no response is mind boggling to me. As someone who works with the public whenever there are upset clients those matters are handled with urgency.I urge anyone who is looking for business with an estate sale company LOOK SOMEWHERE ELSE! For anyone shopping estate sales avoid shopping with this company because you run the risk of them stealing money from you and then not getting a response Attached is proof of the no response.