ComplaintsforMir Clinic PC

• Initial Complaint

  11/30/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  MIR Clinic is double billing me for an exam on 10/26/22. The copayment of $35 was paid at the time of service as shown on the accompanying screenshot. It seems the evidence is clear that date of purchase 10/26/22 (date of exam), and the date the payment was debited from my account, 10/27/22 speak for themselves.I demand that MIR Clinic cease all attempts to collect payment for this and any other accounts associated with my name. If legal action becomes necessary, I will seek compensation for the time and effort spent resolving this erroneous situation, including lost wages.A similar complaint has been previously filed with the ****** ************* and ****** ********** of ********

  Business response

  01/07/2024

  She was seen on 06/08/23 and she not paid her copay from $35. Again she was seen on 10/26/23 and she paid $ 35. 
  As explained to patient *****************************, when she came in for her visit on 10/26/22 she had a balance of $35 from a previous visit of 06/08/22. Therefore the payment she made on 10/26/22 was applied to the balance she had from previous visit, not applied to the copay on 10/26/22. We could take the $35 she paid on 10/26/22 and apply it to that 10/26/22 date, but then she would still have a balance from 06/08/22 of $35.
  

  MIR CLINIC, PC

  *****************************, MD

  ***********

• Initial Complaint

  11/30/2023

  Complaint Type:

  Billing Issues

  Status:

  Unresolved

  More info

  On November 8, 2022, I visited Legacy ******************** due to concerns about a high blood pressure reading. Following their recommendation, I promptly sought follow-up care from my primary care physician, **********************. I emphasized the urgency of the situation, citing the potential seriousness of my condition.********************** scheduled an appointment but instructed me to call his office from my car upon arrival. This unusual request hinted at concerns about potential *****-19 exposure, leading him to mandate a pre-appointment ***** test.On November 11, 2022, I followed the instructions and called MIR Clinic from my car in the parking lot. However, I was informed that the ***** test was mandatory before receiving treatment for my high blood pressure condition. ********************** further explained that the test results would take a week, effectively delaying any treatment until then.Unwilling to wait for potentially life-saving treatment, I informed ********************** that I would seek care elsewhere. I also terminated my relationship with him as my primary care physician. No treatment, consultation, or even a visit occurred.Despite providing no services, ********************** and his office have persistently pursued payment. They have sent bills, made harassing phone calls to both myself and my wife, and even submitted fraudulent bills to my insurance company, ****************** Additionally, MIR Clinic has engaged a collection agency, adding unjustified fees and interest to a non-existent debt.I have notified my insurance company of the situation and advised them to withhold payment for services never provided.Core Complaints MIR Clinic's insistence on payment for services never provided constitutes fraud.*************************************** intentional delay in examining and potentially treating my life-threatening high blood pressure is an act of gross negligence and malpractice.I demand that MIR Clinic cease all attempts to collect payment for this and any other accounts associated with my name.If legal action becomes necessary, I will seek compensation for the time and effort spent resolving this erroneous situation, including lost wages.A similar complaint has been previously filed with the ****** ************* and the ****** ***** of *******

  Business response

  01/07/2024

  MIR CLINIC, PC 
  ************************************************
  ****************************** Suite 102
  ********* ** 97006
  Phone: ***********
  
   Date: 01/07/2023
  
  ID of ********
  ***************************
  
  To Whom It May ******************* June 8, 2022, I saw *************************** for the first time as a new patient. I informed him that his blood pressure was elevated and requested that he comes back . His Blood Pressure was 142/96.
  On November 8, 2022, he was seen at ****************** due to hypertension.
  He called us on 11/11/22 and ask for an appointment.
  Phone note below from my MA
  pt let you know he was in U/C a week ago b/c of high *** it was ok later on but yesterday his ** in the evening *** 147/90. today morning was 163/109 and then he lay down and meaured it 20 mins ago and was 148/90. he has sore throat, chest heavinbess, slight cough, slight headache.
  The patient was then advised that a ***** test was required before making an in-person appointment at the office. He then made an appointment, and because of his symptoms, I saw him on television.
  In addition to offering him a ***** test, I informed him that the results would be available in 24 to 48 hours. Patient, however, declined the ***** test. Aslo he state that he will find new pcp. 
  Since our last appointment visit, we have been attempting to obtain his co-pay.  However, he declined to pay his copay and said he would not do so, threatening to file a complaint with the ************* and other organizations.  
  ************************************************

  Customer response

  01/17/2024

  Complaint: 20940462

  Re: *************************************** inaccurate response

  I am rejecting ************************************* response because it contains several inaccuracies. My concerns,outlined chronologically, are as follows:
  
  No Follow-up Recommendation:
  ****************** incorrectly claims he suggested a follow-up appointment for my blood pressure during my initial new patient visit. This is demonstrably false, as I have no memory or record of such a recommendation.

  Misrepresented Symptoms:
  The details ****************** supposedly received from his medical assistant regarding my symptoms are completely inaccurate. I never experienced any sore throat, chest heaviness, cough, or headache at the time of my visit, nor have I experienced such symptoms before or since the pandemic began.
  
  Nonexistent Examination:
  ****************** mentions a "television" exam of some sort. If anything resembling a "video consultation" exists, I demand immediate access to the recordings for verification.
  
  Deceptive Covid Testing:
  When I arrived at MIR Clinic and informed them of my presence, I was told the proposed Covid test results would take a week to return. This timeframe rendered the test useless for addressing my immediate blood pressure concerns. As documented in my initial complaint, the conversation ended at that point.
  
  Billing ************************************** has confirmed that MIR Clinic has submitted multiple bills associated with this NON-visit, claiming services they did not provide. These alleged services include,but are not limited to, three Covid tests.
  
  Complaint Reiteration:
  I stand firmly by my original complaint filed with the BBB and the ****** ********** of ******** My conviction is strengthened by the evidence of fraudulent billing practices involving both myself and my insurance company.
  
  Motivation behind MIR Clinic's Response:
  I believe MIR Clinic's aggressive response stems from their attempt to evade further scrutiny for fraudulent billing. They likely fear the significant reputational damage and legal repercussions that could come with an official finding of fraud, waste, or abuse.
  
  Financial Concerns:
  While the disputed bill amounts to only $35 (plus exorbitant additional fees and interest), the principle of paying for services never rendered remains paramount. Neither myself nor my insurance company should be held liable for these fraudulent charges.
  
  Legal Action:
  As stated in my BBB complaint, I am prepared to pursue legal action to seek proper satisfaction if necessary. However, at this stage, I am solely focused on ensuring MIR Clinic corrects its fraudulent billing on this and any other accounts connected to to me.
  
  Sincerely,
  ******************************

  
  

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