Business ProfileforBig Larry Designs, LLC

We purchased cabinets for our new kitchen and bathrooms from Larry and *********************** of Big Larry Designs. I have contracted with multitude of vendors throughout my 35 years of general contracting and remodeling and have never felt compelled to write a bad review, this being my first bad review. Big Larry Designs & the Haynies are, by far, the worst vendor/owners I have ever done business with. That said, I do take some responsibility for the issues, as I broke my own #1 rule: NEVER, NEVER, EVER, pay a vendor in full for their product prior to delivery, especially when that product is delivered months out. A deposit is fine, full payment is a HUGE mistake. A full payment requirement puts the buyer at a distinct disadvantage when problems arise, and problems will arise. A paid in full vendor has no skin in the game to communicate, keep commitments, and solve issues. Additionally, Big Larry Designs, according to their website, requires a nonrefundable design fee of $500. We never paid this fee, it wasnt discussed. You dont need to pay this design fee to any vendor as there are plenty of cabinet companies that will help you with the design for the opportunity to sell you cabinets. At the time of our order, the full payment issue was discussed at length. Larry convinced me that with his years of cabinet experience, his integrity, his commitment, and his problem solving abilities, any problems will not be an issue. After completion of our order, communication was far less than desirable, delivery & install commitments were not kept, and I had to solve the problems. I should have stood firm on rule #1, as there was no help from the Haynies. Why, because they were paid in full and had no risk, nothing to lose. Check out "tips on hiring a contractor" on various sites, i.e Houzz, ****, etc. and see what they recommend about full payment up front. This is our condensed review due to space on this site. To read our review in full, find it on ****** reviews.