Business ProfileforCar Stickers Inc

I purchased 5 license plate covers from a website called eLicensePlateFrames which is a subsidiary of Car Stickers, **** The product arrived printed upside down with the application bolt holes on the bottom and not usable on any car. I contacted the company to inform them of the defect and they told me that they could not reprint or refund me they could only put the product in my cart and give me a 25% discount and encouraged me to repurchase product because it wasnt really upside down it was supposed to be that way. They did not take responsibility for the printing and website error. Their reply was that the plates are not for ********** and would fit a car in another state. When I asked for information on which state the upside down plates would fit I was given a run around. From looking at the plates which are clearly printed upside down, there is no state in ***************** or country in the world where these plates would stay on upside down even if they ******* because of GRAVITY. The bolt on s**** holes are on the bottom. They will only work standing on my head. I would like the 5 plates reprinted right side up so they can be used and sent to me to replace this very clear product manufacturing error. In addition to the high price I paid for 5 pieces of unusable plastic the company is acting in bad faith. I happily paid for the items I purchased and would like them to work for their intended use in the country we live in and that they act responsibly in the market they serve, license plate covers. As a customer I expect that they know the plates are upside down since they print them all day long and someone in quality or customer service should have spotted the error and corrected it before it was even sent to me. Blaming their customers for their mistakes is unreasonable.