Business ProfileforDutchie

Frustrating just trying to make an order for delivery these last two days. 1. 6/12/2024 I got off of work and I went to make an order for delivery and the delivery options were no longer available. I wasn't aware there was a cut-off time for delivery because it is not advertised anywhere. I don't have a car but I ordered my order for pickup and gave my friend my ID and order information, only to find out from the store that is also not an option. They said that she could recreate the order in the store and pay for it there.... she didn't have the time or the money on hand to do that. The store name is Capital ********************* 2. I went to sleep and said ok I'll order while I'm working tomorrow. 6/13/2024. I went to order around 10 am EST. Dutchie has one of my bank accounts on file. I put my items in the cart and without a tip it came up to $70, with a tip it came up to $78. I put $85 in my Dutchie connected account and tried to pay for my order. Each time it kept saying "insufficient funds". Finally, it said an error code "V011". I talked to support and they said they had removed the block and to try a different payment. So I switched my linked Dutchie bank account to my main bank account. I still received the V011 error. Then the agent said I would have to wait a couple of hours for my Dutchie account to be unblocked. So I said this is frustrating because yesterday I waited until later in the day and by the time I made my order I was told that Dutchie is not delivering anymore and I needed to pickup. This is the second day I am trying to order and now it's a different problem. The agent then told me to contact the store for a payment adjustment. The store told me dutchie is the only online method to pay for delivery, the only other way I could receive my order is of i picked it up. I have no car, I work 10am-7pm EST. So basically I can't order at all. I am very frustrated. I was stressed before but now I am even more stressed. Like what ?