ComplaintsforProper Living Co
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Complaint Details
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Initial Complaint
04/18/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a pillow for $89.99 from Proper Pillow (although email correspondence states the companys name is Proper Living Co.) Their website states there is a 100% moneyback guaranteed if you do not like the product. I was dissatisfied with the product and immediately reached out to the company to return the product for a refund, via the email address they provide. According to their website, you are to reach out via the email address provided, and they will write back and send the return slip with the proper address to return it to. I have now reached out 6 times since last month, and have never received any sort of response. I would like to return the product for a full refund, as their website states. Thank you so much for your help!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.