Business ProfileforEvo Gimbals

I placed an order for an Insta 360 camera on Amazon from EVO Gimbals store. The item's quality was misrepresented by the seller and didn't match the description on their Ad so I returned it.I noticed EVO Gimbals 1 in 4 customer reviews were accusing them of deceptive return practices so to be careful I took photos and video of my item before sending it back. I took photos of my packing it as well but I gave them the benefit of the doubt.Sure enough when they got the item in good condition they claimed they were going to charge a restocking fee of "about" $242 to repair "scratches" on the lenses. Without photos of the scratches. I obviously objected to such an unreasonable fee and asked that they send me photos of the product and the scratches.I got a photo that showed microscopicly small scratches with special lighting to exaggerate them that I didn't remember seeing. They didn't show the full unit or any way for me to verify it was even the camera I sent. The location of the scratches was also suspicious because it looked like they set the camera down on a hard surface lens down scratching it themselves. I suspected they scratched the camera while taking the photos.I had to get Amazon involved and go through a long process, I requested more photos one they sent was of their laptop screen with thumbnails of recent photos one of my camera under a microscope with NO SCRATCHES then other unrelated photos then later the photo with scratches. Supporting my idea that they scratched the camera. They refused to send the original photos they left out I saw thumbnails of. The damage they did show is merely cosmetic.They sell used items like mine for the price I paid for my unit new. So they are making a large profit selling the same camera twice.Amazon has ordered them multiple times to send me the full refund and they are refusing to comply.Order number: 114-2778510-8764257 I paid: Grand Total:$492.63 They returned: $226.61 They owe me: $266.02