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Find a Location

Central Oregon Emergency Physicians, LLC has 1 locations, listed below.

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    Business ProfileforCentral Oregon Emergency Physicians, LLC

    Urgent Care Clinic

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2500 NE Neff Rd, Bend, OR 97701-6015
    BBB File Opened:
    1/17/2023
    Years in Business:
    16
    Business Started:
    6/2/2008
    Business Started Locally:
    6/2/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Dr. William Reed MD, Managing Member
    Contact Information

    Principal

    • Dr. William Reed MD, Managing Member

    Customer Contact

    • Dr. William Reed MD, Managing Member
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/18/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I visited the ** of ********************************* in ****, Oregon on December 10, 2021. *************************, **** managed the ** visit. Afterwards, both my health insurance company, **** Insurance, and I received a bill for her time (5 - 10 minutes) totaling $890 (account #**********). Moda cannot pay the bill because the diagnosis code provided on the bill needs to specify "right," "left," or "both sides." **** informed me that this is a very minor fix and that they would pay once the diagnosis code was fixed. My portion of the bill would be $10. In the meantime, **** said to not pay the bill (and I have not). Moda ***************** and I made up to 15 calls to the Central Oregon Emergency Physicians' billing department. Each time, they said that they would fix the code. Each month, they continued to send me a "final notice" demanding $890. Additionally, in May of 2022, they sent me to a debt collector. That necessitated more phone calls to the billing department, and **** and I called the debt collector to inform them of the situation. The debt collector assured me that they would put the account on hold and would not report to a credit agency. Central Oregon Emergency Physicians' billing department continued to fail to correct the billing code. In September 2022, I sent a letter requesting that they correct the billing code (since phone calls were ineffective). I copied the billing department, *************************, PA, and *********************************. On October 7, ************************* called me and said that she would fix the diagnostic code. Since then, I have continued to receive "final notice" bills for $890 and have again been referred to a debt collector. I am pleading for help with this case. I have also filed a complaint with the Oregon Attorney General (#******). Central Oregon Emergency Physicians are harassing me for a relatively large amount of money that I don't owe and have not sufficiently responded to innumerable requests to fix a simple mistake.
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    Local BBB

    BBB Great West + Pacific

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