15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Tarco A
1 star03/28/2024
I feel sorry for their employees; Very little say at home, I guess, so they harass and power trip at work. I'm sure it's no fun working with a bunch of dirty cans, maybe that is the reason for the ego. "You stand here, you go there." You do what I say cause I have dirty hands all day! It's a very sad group of folks, I imagine the pay isn't much to write home about either. I'm kind of feeling sorry for them. :/Try not to ever go there, your day will be worse because of it. The sad thing is that the State of Oregon can get away with charging you .10 and hire a bunch of meanies so they never have to refund your deposit. What a scam.Review from Keith B
1 star11/01/2023
Bags go missing from their drop offs. The bins are always full, easy for someone to grab the bags and leave. The whole can deposit thing is Oregon is a scam.Review from David G.
1 star07/31/2023
I have been shorted 3 times by this facility in the past year, usually by $3-$4 when I drop off 2 of their green bags of cans and a few bottles. Then you have to call their help center in ********, ** to get proper credit. *** spent about an hour on hold total for the 3 times Ive had to call them. The help center staff have been helpful and dont seem at all surprised by claims of being shorted, and quickly enter credit on your account for the difference. But how many people actually check their account and realize theyre being ripped off? Interestingly, I have used the Bottle Drop in *******, ** numerous times and never had any issues. BEWARE THE WHITE CITY BOTTLE DROP CENTER, THEY SHORT PEOPLE ON BOTTLE CREDITS ON A REGULAR BASIS!Review from Olivia S
1 star11/03/2022
This place is awful. The staff are the rudest, most unhelpful people Ive ever met. This place discourages recycling. Ill throw mine in the garbage before stepping foot in another Oregon Bottledrop.Review from Jason S
1 star09/01/2022
Rude employees looking for ways to kick people out, you should look for ways to help out people. We are trying to get our money back, you guys think we need you, no you need us. Cant wait for the class action suit, im sure it will happen soon. Horrible business, and why is this our only option, state of oregon, i blame you for not stepping in, ridiculousReview from Kimberly S
1 star07/29/2022
Unfortunately, in Oregon you have no choice but to use these centers, but they are a complete ripoff. When I count a bag of bottles/can is worth $8.50-$10. When they count the same bag Im credited $3.90 and the they take .40 for their time, when you add the cost of the bags and the labels you pay to drop of bottles/cans!!! So, you pay money to drop off your cans/bottles or you stand in line for ***** minutes and do it yourself. What a joke!Review from Jim C
1 star03/26/2022
Trying to donate my balance to the ******* relief. Cant login to my account. Requested new login and password which they sent me and got into someone elses account. Different name, different balance. Guess I cant donate.Review from Crystal F.
1 star03/23/2022
To his was by far the worst experience I've ever had the older lady working was not only rude but she literally cut everyone off from returning who was already using the machines before they closed at 6 . she rudely yelled at all the customers and made everyone stop and leave without completing our returns . They then locked the doors so we were unable to exit the building. The lady was rude from the minute I stepped foot into the . Building. Needless to say I will never. Be returning to your establishment . **************** is obviously not a concern with your company sadly. I'll I'd rather wait for hours doing a return at ********************* then doing a quick return at your establishment I as long as that lady is an employee.Review from Cate C
1 star01/26/2022
They don't repair machines. They don't respond to customer requests. They don't provide accurate information. Close this worthless incompetent company and bring back self count machines. Or come up with an honest reliable system!Review from David F
1 star01/25/2022
I don't understand what the h*** I'm paying money for on their bags and stickers! Every time I call, you can't get through. I've left two messages and have not heard back from them. I dropped off two bags and when I went to the redemption center, I was told I had to wait a week, I wonder if I can do that next time I buy anything recyclable! It has been a week and the REFUND is not right! This is not the first time this has happened. I thought buying the bags was better than standing in line and putting them in one at a time but, those people don't have to wait a week to get their refund! This service I pay for is absolutely absolutely RIDICULOUS!
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