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ComplaintsforHoodview Disposal & Recycling, Inc.
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Complaint Details
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Initial Complaint
10/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We have had on ongoing issue with this company consistently providing the services contracted and paid for. This issue has been ongoing for years. They fail to pick up at least our glass if not debris on a regular basis. I have called, had them put in notes, requested calls back. This issue has not been resolved or an effort made to make this right. We pay every month for services not rendered. The refusal for even a call back is ridiculous. This company doesnt follow their value statements and their customer service agents are horrible. No one here is doing their proper job. We are between a rock and a hard place due to this being the only service in our area. They need to be investigated.Business response
10/24/2022
Thank you for bringing this to our attention last week, and I apologize again that you didn't receive my voicemail until a few days later due to me leaving it on your husband's cell, as well as for the fact that you've had to contact us repeatedly over the years for a resolution. As stated in our email conversation on Friday, 10/21/22, please feel free to email me directly any time you have issues so that I and my team can ensure you're getting services for which you pay.Initial Complaint
04/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My tenants moved out in November 2021 and then I sold the house in December 2021 They keep saying theyre going to resolve this good view water company Talk to him three times they said it will be taken care of and I just keep getting a **** every month for the service and nothing resolved so please help
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.