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Complaint Details
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Initial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The level of unprofessionalism that was displayed from this business is unbelievable. My business partner and I were in the process of renting a room from this company. In early June we spoke with ***. Who came off as a nice and honest man initially. He met my partner and I and showed us the office space we were going to rent. He gave us all the details cost, square footage, deposit and about the area. He explained to us that we would be able to move into the space quickly. Everything he told my business partner and I was erroneous. He informed us incorrectly about how much the room will cost. He was incorrect about the timeline, the fact they would clean and paint the room and the deposit amount. A short while after that *** stopped returning all calls and text messages for weeks. He then got back to us and said that his son ******* will be taking over the leasing process for us. ******* had told us that we got approved for the room and that everything was ok and the room was ready to go for us. As soon as we got the green light that we were approved we started purchasing things for our business for the room such as furniture, decorations, everything that we were planning to use for the room, etc. For two months we had been trying to meet up with ******* to sign the paperwork. He came up with all types of excuses of why he could not meet with us. ******** from he is too busy to and he is going camping. Finally on August 10th today two months after our initial contact. We were supposed to meet up and sign the contract at 4 pm. ******* called my business parter at 3 pm. Stating that he can not rent the room to us. And that he can not explain why. We asked '' Do you think that is very professional '' '' Is that how you want your business to be represented " He had no answers for us. Do not do business with this company. As they are very unprofessional and do not treat people in a professional manner.
Business response
08/11/2023
**** had applied to rent a commercial office space at a complex we manage. We never denied his application but we wanted to wait to see if something else comes along. If nothing else comes along within the next 3-6 months we will revisit his commercial application. With commercial applications a landlord can decide whether or not they want to rent to somebody or not in ********* wait on their application or pick someone else over another if they think another applicant would be a better fit.Initial Complaint
08/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
July 2021 left boyfriends- he was using drugs July 2021 signed a paper to remove me from lease, *** said he never got it August 2021 *** called asking about late rent. Told him I took the kids and left. He should have the paper.He told me he would get me off the lease as he didn't want to ruin my life with a debt that isn't mine. April 2022 ***************************** debt collectors call. They have had the debt since October 2021 April 2022 try many times to get a hold of ***. April 2022 *** calls to tell me to stop calling and he would figure it out and get a hold of me.July 2022 debt appears on my credit app. July-August 2022 call and text ***, no answer.Business response
09/01/2022
We never received the allegedly signed Add/Remove Tenant Addendum she is stating she signed. Unfortunately both her and her boyfriends names are on the lease agreement, which they both broke, so both names are required to be sent to collections. Both names owe the debt equally. Had we actually received the signed Add/Remove Tenant Addendum to remove her name from the lease we would have only sent her boyfriend to collections.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.