Business ProfileforSun's Up Tanning

5/10/2023 - At about 10am I signed up for a red light membership at SunsUp Tanning in their Oak Grove location. I told the employee that I was only interested in one month & asked what date I needed to cancel my membership. She told me I needed to cancel in person on 6/8 or 9. I was not given a copy of the contract or a receipt.5/11/2023 - My credit card was charged $77.95 for one month membership.6/9/2023 - At about 10am I went in & told the employee I wanted to cancel my membership. This employee, who was different from the employee I dealt with when I signed up, told me that I couldnt cancel until 6/15 or 16. 6/14/2023 - At about 10am I went in and again tried to cancel my membership. This time I dealt with the original employee I signed up with. I was again told I had to wait until 6/15 or 16 to cancel.6/15/2023 - In the morning I checked & my credit card had been charged $65 for a second month of membership. At about 11am I went in & was told that the only way I could cancel my membership was to sign a Departure ****************** which said that I understood last payment of ***** will be due on 6/15/2023. It goes on to state that I have use of the facility until 7/14/2023. This is unacceptable. I do not want more red light treatments. I want $***** refunded to my credit card. 6/16/2023 - I emailed SunsUp corporate stating the above information.6/19/2023 - I received an email from *************************, Senior Admin of SusnsUp ************** Spa extolling the virtues of red light & saying there is not a way for us to make changes to the account until after the first payment is made. She included a copy of the contract I signed on 5/10/2023.6/21/2023 - I emailed ************************* & told her that was unacceptable & that I would contact the ****** ************************ & the Better Business Bureau if my credit card wasnt refunded. I have not heard from ****** or SunsUp since then & I haven't received a credit to as of 6/27/2023.