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Find a Location

TEAM OREGON Motorcycle Safety Program has 1 locations, listed below.

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    Business ProfileforTEAM OREGON Motorcycle Safety Program

    Driving Lessons

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers motorcycle safety training throughout Oregon.

    Business Details

    Location of This Business
    3550 SW Deschutes St, Corvallis, OR 97333-9284
    BBB File Opened:
    12/5/2007
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Alternate Business Name
    • TEAM OREGON
    Business Management
    • Mr. Steve Garets, Director
    Contact Information

    Principal

    • Mr. Steve Garets, Director

    Customer Contact

    • Mr. Steve Garets, Director
    Additional Contact Information

    Fax Numbers

    • (541) 753-4014
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had wanted to be able to operate a 3-wheeled vehicle and was told that I needed to take the basic rider course. I signed up to take that class May 3-5. During this class I was told that I only needed the knowledge portion of the class, which I could take at any Oregon DMV. My instructor did suggest that I sign up for the May 11, 3-wheeled course to see if I liked riding them. I sent Team Oregon a memo on their contact form Saturday evening May 4th, telling/asking them that my husband and I wanted to sign up for the class, but wanted to know if we needed to sign up right then paying full price or could we wait until Tuesday after getting a promo code from Procaliber of Bend to help pay for the class. I would do whatever would hold our place in the class. *************************** responded on Monday and told me that we could register on Tuesday with the promo code. The promo code is a limited time and is $100 off per person. On Tuesday when I called Team Oregon about registering for the class I spoke with a ****** who told me the class was cancelled due to the fact that no one had registered. I explained that I had contacted Team Oregon over the weekend trying to register & the response I had rec'd. ****** reached out to her manager ************************** who had the ability to have the class take place by chose to to rely on the statement that things were mis-communicated and not handled well, but would have the class as they had told us they would. These classes are for safety and he would rather have riders on the streets without taking classes then to keep the scheduled classes and follow what his staff has directed to riders. From past reviews it seems like Team Oregon might need to have more Team meetings and better follow through. I will not be able to take the other 3-wheeled classes this year, so I will be going without instruction.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rio V

    1 star

    08/08/2022

    I've been riding motercycles since I was 8 years old. I rode for 2 years on the road without my license, since the classes were closed for covid. 1st complaint, you CANNOT expect people too too pay attention the whole time when it's 100 degrees outside, and before you say oh well we can just reschedule you, there out months, it would be more months of riding without a license. 2nd complaint the way the tests are performed are nothing like the real world. They expect us too watch a cone too see when our tires cross it when we're supposed too be looking up. They also said that we can't put our hands over the brakes to prepare for a stop? Absolutely absurd. The motercycle I was on ****** worse then any bike I've ever had. Instructors are smart mouths who think they can treat the people learning however they want. Instructor literally talked about how he was in the marines and this was nothing, when 2 of us students vomited that day. Whole program needs a rehaul. Students should be in air conditioning. There should be 2 separate programs, one where you just take the test, and one for people who have never ***** a motercycle before. Also should be allowed too use my bike instead of your really crappy ones. Also for the $229 price tag, you think they could have updated the website, it looks like it was made for Windows XP, but honestly the in person part of the course was so bad that the online course seemed like an ****** Overall this is just another way Oregon is letting its citizens down. I will see if I can take a retake that is just a test, but if they think I'm gonna sit there in the heat for another 4 hours there joking. I will simply continue riding without my license, I'm an amazing driver so I won't get pulled over anyways.

    TEAM OREGON Motorcycle Safety Program Response

    08/10/2022

    Please accept my apologies you had to ride in warm temperatures, we have cancelled class when the temperatures get too extreme. However, the training environment is not much different in terms of weather than out on the road. Please contact us at ************, and we can get you scheduled for your retest. It takes about 45 minutes and you should be on your way. Should you want some feedback on what to focus on for your retest, please request to speak to the training manager for a skills test review.

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