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ComplaintsforOregon Coast Property Management LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/21/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Coast Property management withheld overcharged rent in the amount of $1,002.57 and my security deposit of $299 for more than 30 days after I vacated my apartment, in violation of Oregon laws. Additionally, they have withheld an additional $558 in damage charges that I was billed for in May. My renter's insurance company has now mailed Coast Property Management 2 checks for this amount so my refund can be released - one mailed 7/3 and another 7/27. Their employees have failed to respond in a timely manner and I am still due the $558. Their employees are non-responsive either by phone or email, taking several weeks to finally reply after legal action was threatened.Business response
09/01/2023
You have incorrectly filed this against the wrong company and will be held liable for any loss of reputation and the time it takes to get this corrected.
This is Oregon Coast Property Management. We have NO RECORD OF THIS TENANT. You need to get your facts strait beforehand as this is harassment.
The company listed is COAST PROPERTY MANAGEMENT a different company.Customer response
09/06/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********. It does seem that I filed my complaint with the wrong company due to the close similarity with their names. I do apologize for the error and will follow up with BBB directly regarding the correct Coast Property Management.
Sincerely,
***********************Initial Complaint
04/17/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
This property management offers properties for rent but never shows up to show the properties instead upon seeking an appointment they require proof of income, which I provided bank statements. Once received my proof of income they cancelled my appointments twice. My bank statement shows a large sum of money which i am more then able to afford said properties for rent. I'm wondering if they are discriminating. They never called or offered any assistance and seems like a poorly run operation or scam.Business response
04/19/2023
Unfortunately "large sum of money" bank balances, are NOT income. In assessing risk for tenant prospects, a consistent weekly/monthly income source is what we use to qualify. We wish you the best in your housing search.Initial Complaint
09/29/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Applied for an apartment through company, who denied us based on credit. They refused to run our cosigner's credit, claiming that in property renting, cosigner credit does not apply or help with the application. This is blatantly false and illegal
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.