ComplaintsforDrain Raider Rooter Service, Inc
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Complaint Details
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Initial Complaint
06/29/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Drain Raider came out to my property in late May. I paid a total of $20,000 up front. This company never applied for permits to get started on the work and this company is no licensed for septic work. I was notified by Lane County Environmental Specialist that the work had to stop due to the issues with this company. At this point no work is being done. I would like my money back to pay a licensed company to do the work.Customer response
07/01/2022
The complaint claim I submitted yesterday was supported and sent by my home insurance SefeCo's adjuster under my name *******************************.
After I received the forwarded email
from the adjuster, I found some wrong information.
Drain Raider did the plumbing work and he is a licensed plumber.
But the company don't have a license to replacing septic tank.
I made a total $20000.00 deposit to
property management company
Clear & Concise PM because CCPM said Drain Raider is not going to do the work without having enough up front deposit.
I have tenants for the house, so this is an emergency situation, so I made a deposit to get things done.
But I am not sure CCPM already
paid out to Drain Raider or not yet.
So I am afraid that if Drain Raider
might get upset for the file description.
Still, I am complaining to the company that they did the work without license and permit.
Now I need to hire a different company to install required septic system called ATT(alternative treatment technology) which is estimated $25750.00 and more.
I deeply concern about how CCPM handled not making sure a license
and permit issues.
Please advice me what's the right things to do to minimize my loss.
Thank you very much and looking forward hearing from you!!
Takayuki Kishino
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.