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          Oregon Tenant and Property Management LLC has 1 locations, listed below.

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            Business ProfileOregon Tenant and Property Management LLC

            Property Management

            Contact Information

            4325 Commerce St Ste 111-446

            Eugene, OR 97402-5467

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            4325 Commerce St Ste 111-446, Eugene, OR 97402-5467
            BBB File Opened:
            10/22/2020
            Years in Business:
            15
            Business Started:
            1/1/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Mr. Aaron Silbertstein, Member
            Contact Information

            Principal

            • Mr. Aaron Silbertstein, Member

            Customer Contact

            • Mr. Aaron Silbertstein, Member
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/15/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I recently moved out of my rental unit on 03/11/2022. I received a letter indicating that the company not only was keeping my entire deposit of $900.00 but that I now had an invoice for an excess of $1700.00. I requested the landlord to provide me with a professional detailed report of the cost related to the charges he is requesting from me, and he refused. There are previous tenants that had also experienced being price gouged for repairs of their rental units upon move out. Some of the things listed in the cost letter that I was provided were things that i had previously requested the landlord to fix during my time of residing in the unit as well. When i originally moved in I had requested the landlord to do a walk through of the property upon moving in and he had refused this.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            J. H.

            02/25/2022

            I was number 2 of 13 that applied within the first 10 mins of the listing. (Otpm informed me of that). So eventually I become First in line and put a $1,500 deposit down. Less than 24 hours later I got accepted to a property that better for my needs. I was transparent with them and told them the situation. They can just move on the the next person, no problem. 13 people in the first 10mins right? Well, ***** decided that they needed to keep the $1,500 because of costs incurred by me changing my mind what costs? You have people that have already filled an application and paid the fee (what % of their revenue are those free by the way! ). What coat ****, emailing the next person? Anyway, I begged them to not s**** me over like this and they said theres nothing that I can do to them and hung up on me. So they took my $1,500 because they could and they know its not worth it for me to Hire a lawyer. This is the state of property management. Its not just them, but I will say in my 15 years working with property management companies as a vendor, these people are some of the worst Ive encountered, especially *****. Avoid at all costs.

            Oregon Tenant and Property Management LLC Response

            02/28/2022

            Mr. *** is providing false information. He signed a contract that had clear consequences if he failed to follow through with his agreed actions. He chose to violate that agreement and expected that he not be held to the consequences. He threatened and berated staff to get his way. To be clear this circumstance was created by Mr. ***** failure to follow through with his portion of the signed contract.

            Customer Response

            02/28/2022

            Ok. Let the people decide who is at fault here. Yes I signed the contract, I said that. My point is, you did not need to take ****. It didnt cost you anything. There were many people in line and all you needed to do was send an email to the next person. So yes, I was a victim of your contract. People: who do you believe? Look at the other reviews, on yelp, ******* etc. its common for them to take advantage of People. And ***** also threatened me and told me I have no chance at getting my money back, hes been there many times before but yeah ok, I berated staff lol Just look at the tone of their comment.

            Local BBB

            BBB Great West + Pacific

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