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Find a Location

IDX Broker has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforIDX Broker

    Sales Lead Generation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    IDX Broker provides real estate lead services.

    Business Details

    Location of This Business
    100 E Broadway, Eugene, OR 97401-3162
    BBB File Opened:
    4/23/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    6:00 AM - 5:00 PM
    T:
    6:00 AM - 5:00 PM
    W:
    6:00 AM - 5:00 PM
    Th:
    6:00 AM - 5:00 PM
    F:
    6:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Prem Luthra, Member
    Contact Information

    Principal

    • Ms. Prem Luthra, Member

    Customer Contact

    • Ms. Prem Luthra, Member

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    This company was hired by Your ********* estate *** in 2020, we decided to cancel them in May of 2023, They are not responding. They continue to charge the account despite multiple cancelation. *** which is our lender said they have made several attempts to not allow them but they still charge. We just got charged today. No one calls back, they refuse to cancel the account and there is no contract in place. They bounce us around and send us emails with claim numbers but no one ever calls back. We have made over 10 calls and no one is available in any way, shape or form. I don't usually file complaints but I had to. I have attached just a couple of my emails. I have 3 of my employees ***luding my partner call. We are getting nowhere with this company. They are are so unprofessional and very frivolous, there are complaints on their *********
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe T

    1 star

    12/08/2023

    What a waste of money! Buyer beware. I was with IDX Broker for a few years. One of the things that I thought would happen with IDXB was that my website rankings would rise. Unfortunately, they way they have it set up, their company reaps the benefits when people are using your site and searching. Isn't that horrible for the ones spending the money?I moved to another provider about 8 months ago. The *** notified IDX Broker that I had a new provider and they continued to charge my account every month. Now that I have noticed it, I went back and asked IDX Broker for a refund. They said they would refund me for 2 months. Ok. No problem. Better than nothing, right?Then, guess what. IDX Broker decides to charge me for yet another month at $100 yesterday BUT instead of showing up as IDX Broker on my statement, they tried to pull a fast one and showed up as ELM STREET TECHNOLOGY LLC and it shows that my credit card information was entered 'manually'. When contacting ELM STREET / IDX BROKER they answered the phone as OUTBOUND ENGINE. This company clearly has identity and fraud issues. I would recommend the buyer to beware in all aspects!!!!

    Local BBB

    BBB Great West + Pacific

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