Business ProfileforBestMed Urgent Care

I went in to Nova Health in ****** ****** on June 5th, 2023 for a medical concern. I chose to do a telehealth call instead of waiting an hour in the office to be seen. The Telehealth was 3 min and 24 seconds long, I explained to the provider what my symptoms were and she asked me how I know what my medical concern was to be a fact. I explained to her I work in the medical field and know what my symptoms are and I need antibiotics. The provider said "fine ill give you an antibiotic and it will be ready for pick up at your normal pharmacy" I went to my pharmacy and picked up the script. On February 29th 2024 at 9:48am I got a call from a woman named "Gay" and she apologized for taking so long to get back to me but they were going to send out a bill for self pay at the rate of $200.00 for my appointment LAST YEAR IN JUNE!!!! Does it really take 9 months to get a bill out? NO! Their timeline is a month to a month in a half, according to the lady I spoke to on the phone on March 29th 2024, to get a bill out to a patient. It was a 3 min and 24 second phone call which means they charged me $66.66 PER MIN. 1st. Thats ridiculous.2nd. I told them what was wrong with me! I did their job. And they charged me the $200 for me to do their job. And 9 months to get the bill to me. I will NEVER go back to these guys again. This makes me sick to my stomach that a bussiness can treat others like this. Something needs to be done! I'm currently waiting for a manager to call back to get this resolved.