Business ProfileforEugene Water & Electric Board

I had an issue with a landlord not paying the power bill and temporarily moved out telling me that the house was being foreclosed in a month. She hadn't told me that she hadn't been paying the power bill though and a day or two after she left, the power went out. I called eweb to try to open up service in my name from the day I called. In the call they say something about opening up services from the last read on the power and to which I responded in the call, "what did you say" as I didn't catch it. Nothing was explained further on that and they continued to open an account in my name. Never did they say I was going to be incurring charges from before my phone call and it was never explained to me that I would be taking over from the previous read which has left me with being billed hundreds of dollars that I was never made aware of. I have a copy of said phone call where nothing about incurring charges was discussed and the only time anything was said about a read, I asked them to repeat themselves and they didn't. I have reached out to eweb and gotten a copy of the call where all of this is evident and a supervisor there informed me that the charges are valid, even though they never said I would incur them. Had they said I would incur charges, I wouldn't have agreed. I called asking for help because my landlord was doing something shady to me and then eweb turned around and snuck a bill into my lap. Please help. At about 4 minutes in, you can hear me ask the person to repeat themselves.