Business ProfileforArk Veterinary Clinic, The

We visited this vets office 4 times in total, I believe, maybe 5. My dog has allergies to food and he had been given the sydlepoint shot 2 or 3 times before and it worked wonderfully. He had the exact same problem on this visit. He had the red itchy skin, everything was the exact same. On this visit, the only visit, we was not asked to accompany our dog and the tech back to the room. The visit lasted literally 2 minutes. The tech walked my dog back, weighed him, recorded the weight, looked him over, prepared the shot, cause it goes by weight, and gave him the shot, in 2 minutes. we even stated "That was fast" when he came back out. The shot never stopped him from itching. We went back a couple months later, cause my dog was just miserable, and the doctor did some test, saying he had a skin infection and gave antibotics and pills. He was still itching so we took him to another vet, he got the sidlepoint injection, with my husband watching, and it worked the first day, within hours, just like it did the first couple times with the Ark clinic. I called the clinic and asked why, the only time we did not go back with him, did it not work? How was it able to be accomplished in such a short amount of time. I advised the rep that I did not believe the shot was given to him. She stated she would look into it and let the head vet look at my dogs file. When she got back to me, she stated the head vet said it was maybe because he had a skin infection and it didnt work for him that one time. My dog was not tested for a skin infection the first couple times, he had the same red rash as always, if that would have affected the outcome, it would had the first couple times, that he didnt get treated for it. I believe he did not get a shot, he was walked back and nothing was done. My dog takes some settling down, because we dont drug him to take him in, so he would not have been relaxed enough for the tech to just give him the shot, and it didnt work. They did not give the shot.