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Find a Location

Volcano Harley-Davidson has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Volcano Harley-Davidson

      870 E Berkeley St Gladstone, OR 97027

    • Volcano Harley-Davidson

      3205 Eagle Crest Dr NE Ste 105 Grand Rapids, MI 49525-7056

    Business ProfileforVolcano Harley-Davidson

    Motorcycle Dealers
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    On 03/31/2022 BBB confirmed that Volcano Harley-Davidson had not obtained a necessary license from Washington Secretary of State. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.secstate.wa.gov/corps - 3607250377

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Volcano Harley-Davidson has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Volcano Harley-Davidson

        870 E Berkeley St Gladstone, OR 97027

      • Volcano Harley-Davidson

        3205 Eagle Crest Dr NE Ste 105 Grand Rapids, MI 49525-7056

      Location of This Business
      870 E Berkeley St, Gladstone, OR 97027
      BBB File Opened:
      7/26/2021
      Years in Business:
      4
      Business Started:
      12/4/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • TMCV Inc
      Hours of Operation

      Primary

      M:
      Closed
      T:
      Closed
      W:
      10:00 AM - 7:00 PM
      Th:
      10:00 AM - 7:00 PM
      F:
      10:00 AM - 7:00 PM
      Sa:
      9:00 AM - 6:00 PM
      Su:
      10:00 AM - 5:00 PM
      Business Management
      • Mr. Michael Veracka, Member
      Contact Information

      Principal

      • Mr. Michael Veracka, Member

      Customer Contact

      • Mr. Michael Veracka, Member

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/07/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Volcano ****** signed me up for a credit card while I was signing to buy a bike, the amount was then used for a downpayment on said bike.Volcano ****** failed to provide information on who the card was from or how to pay it, nor did they email or sent me information at any time.I made several attempts to gain this information and was given the run around and kept being told to call someone else.I found out almost 3 months later who the card is from and I now have late fees and a huge remark on my credit.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rudolph G

      1 star

      12/08/2023

      They are crooks and have been the worst dealership I have ever dealt with...have been trying to get my rebate back for over 4 months call them all the time and always get told someone will get back to me and no one ever calls back ... can get any of the managers on the phone always in meetings they take a Message and say that they will have them call me never happens... they lied to me about the motorcycle they sold me so I would spend more money... but the bike did not perform like I was told it would... feel like I got taken advantage of and now they won't even fallow through with their word ... spent 7 hours buying the motorcycle... they told me that they would put the ***** hundred dollars down for me ... then found out that they lied it was a rebate they tried to use and ******************************************** financial division would not use the rebate as a down payment so I had to figure out how to. Come up with the $1500 that I didn't have for the down payment. Then they told me I would get it back and it's I still haven't got it all. They did was lie to me the entire time. I was there.

      Local BBB

      BBB Great West + Pacific

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