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Find a Location

Wood Splitters Direct has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWood Splitters Direct

    Logging Equipment
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/8/2013

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wood Splitters Direct offers firewood processing equipment such as gas, electric, tractor 3-pt and skid steer log splitters.

    Products & Services

    Retail sales - Power equipment

    Business Details

    Location of This Business
    1867 Williams Hwy Ste 200, Grants Pass, OR 97527-5854
    BBB File Opened:
    10/7/2013
    Years in Business:
    15
    Business Started:
    6/1/2009
    Business Started Locally:
    6/1/2009
    Business Incorporated:
    6/16/2010
    Accredited Since:
    10/8/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Alternate Business Name
    • U.S. Direct LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Michael Hirsh, President
    Contact Information

    Principal

    • Mr. Michael Hirsh, President

    Customer Contact

    • Mr. Michael Hirsh, President
    Additional Contact Information

    Fax Numbers

    • (888) 458-6860
      Primary Fax

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased a wood splitter from Wood Splitters Direct. After assembly it was clear that the item was not manufactured correctly or was damaged during shipping. The Wood Splitter leaks fluid and is supposed to transition from horizontal to vertical. It is not able to do so because the bracket it bent. I paid to have a splitter that can be used vertical and this can not. The wheels also are rubbing and every time I move it more rubber shreds off. soon there tire will be completely destroyed. I reached out to the company as soon as I noticed these deficiencies and after many weeks of back and forth asking for documentation which I provided I was advised to Hit It With A Hammer. and if I did so they would send me a free cover. I told them that I would not hit such an expensive item with a hammer and asked them to send replacement parts. Since then I have had no response. I would like them to send me the replacement parts I have asked for.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gregory B

    5 stars

    02/01/2024

    Purchased a Boss ED10T20 Electric Log Splitter. The box was secured by an angle frame crate that protected it during shipping and made is easy to unload. Unit was received in a timely manner and was easy to assemble. Works great. I am very pleased with this purchase and Wood Splitters Direct.

    Wood Splitters Direct Response

    02/01/2024

    Great to hear!  Thanks for taking the time to leave a review.  If you have any questions please feel free to contact us.

    Local BBB

    BBB Great West + Pacific

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