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Find a Location

Home Away From Home Pet Spa has 1 locations, listed below.

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    Business ProfileforHome Away From Home Pet Spa

    Pet Day Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers dog and cat grooming, training, boarding and life care services.

    Business Details

    Location of This Business
    100 NE Mill St, Grants Pass, OR 97526-2372
    BBB File Opened:
    2/5/2007
    Years in Business:
    23
    Business Started:
    7/26/2001
    Business Started Locally:
    7/26/2001
    Business Incorporated:
    8/28/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Mazhall L.L.C.
    • Home Away From Home
    Business Management
    • Mr. Sandy Mazurek, Member
    • Ms. Cynthia Weiand, Director
    Contact Information

    Principal

    • Mr. Sandy Mazurek, Member
    • Ms. Cynthia Weiand, Director

    Customer Contact

    • Mr. Sandy Mazurek, Member
    Additional Contact Information

    Fax Numbers

    • (541) 471-1180
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kari C

    1 star

    08/21/2022

    I am not the type to leave reviews but I feel like I absolutely have to about this. Today we took our dog to HOME AWAY FROM HOME PET SPA in ***********. I had booked an appointment for him a couple weeks ago for a bath and brushing. His appointment was at 10am. I talked with the receptionist and told her we live an hour away and asked for an idea how long he would be and that we would just be killing time in *********** waiting. She said it could be up to 3 hours. We left and took our other dogs down to the river for a few hours to wait. After 3.5 hours we went back to see if he was ready since we hadn't recieved a call yet. When I got into the lobby I could hear him crying and barking. The lady at the desk told me he had only been bathed so far and was being dried off. I asked to go back and see him because I could hear him crying. My poor babe was in a small cage in a back room by himself with fans blowing at him. She told me they needed to brush him still and that the ladies were now on lunch so it would be a little longer, this is already 3.5 hrs after he had been there. We left and went to eat and kill more time. Another hour and half later we went back and they told me that he still wasn't ready and that they needed to brush him. I was noticeably annoyed that we had been waiting in town for 5 hours for what should have been less than 2 hours of work and they apologized and said they have had a lot of walk in nail appointments today and that's why he was not finished. I finally got to pick him up close to 6 hours later. I was so upset I walked to the back and took him. He had been in a small cage ALL DAY. When I asked if they took him out to potty she said she would have to ask.When I took him outside he immediately went pee and p*** They did not take him out! I don't even think they gave him water. He was so thirsty and drank so much. They literally left my poor dog to sit alone in a cage for hours so they could make more money on walk ins.

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