Business ProfileforUPS Store

TO WHOM IT MAY CONCERN I rented a mailbox from the UPS on Hogan Drive in Gresham, Oregon about a week ago, to receive my packages. I paid 1-year in advance. My packages came in on the first day (13 packages), and I was being talked to, so rudely by the employees ABOUT HOW I CANNOT BE RECEIVING THIS MANY PACKAGES BECAUSE IT IS A LOT OF WORK FOR THEM TO CHECK MY PACKAGES IN. I explained that when I signed up for the mailbox, no one gave me a limit to how many packages I can receive. However, I still went ahead and opened (paid for) another ups mailbox at a different UPS store to divide the deliveries amongst these stores. Yesterday was the straw that broke the camel’s back. One of the employees (I will get their name today), called me, and totally EMBARRASSED ME ON THE PHONE. She was so mad and angry at me, she wouldn’t even let me talk. I said I wanted to explain that “THE PALLET SHE’S CALLING ABOUT ISN’T MINE” but they already ASSUMED it was mine and insulted my person to the extent I felt extremely BULLIED BY THIS EMPLOYEE, who tried to INTIMIDATE ME. I have NEVER complained about a business but this will be my first, hopefully the last. I am also going ahead to submit this complaint to UPS corporate and the Better Business Bureau. I have NEVER BEEN BULLIED LIKE THIS IN MY LIFE. She said my box will be closed (WITH NO REFUNDS) if i continue to receive many packages. I asked why would you close my box when i just paid for a 2nd box $300 for the mailbox and have only used it for a week. I hope actions, or at least INVESTIGATIONS are done, to AVOID such occurrence from happening again at any UPS store. Thank you. cc: BETTER BUSINESS BUREAU