ComplaintsforPDX Top Finishes LLC

• Initial Complaint

  03/13/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  10/17/2022 Mold remediation went fine however the rebuild of home was awful. This business is unlicensed we came to find out after our flooring was not layed properly in multiple rooms multiple times. We terminated our business with them 2/6/2023. I filed a pre complaint to the ccb got a text saying the company would resolve and still havent seen payment back. I filed a formal complaint with documentation to the ccb today in the mail.

• Initial Complaint

  02/14/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  Contractor visited my property on 1/31/2023 to assess water damage and claimed the roof was leaking; however, after 2 roof contractors and leak detector also looked they confirmed nothing was leaking. Leak came from cracked tub. Prior to discovering leak I was told that my plumping in crawl space was in need of repair and mold treatment was needed. He said my insurance would not cover because maximum $10k coverage would be used in attic and main floor. He said he would give me cash discount to do plumbing, redo insulation and put in new moisture barrier and only charge me $14k , he accepted $7k and wanted the $7k the next day; however, I stopped the work due to concern from insurance with the inconsistencies. I ended relationship and any further work with PDX Top Finishes on Friday February 10th. He finally gave me an invoice for work done yesterday after asking several times for a receipt he said he sent. The invoice is for over $4,000 and does not line up with any work done or work that was warranted. He told me it wouldnt make sense to me as a homeowner and I needed to talk to my insurance about how water mitigation works. Insurance asked that he send the invoice to them for all the work done but he said he isnt part of the claim for crawlspace. He said he requested me a refund for difference; however, given the circumstances and past complaints, no refund is ever given. I am disputing the invoiced amount and feel he should return my money and compensate me for unnecessary damage he did to my home along with trees that were damaged backing trailer into my driveway. I addressed what I discovered with him not being licensed, bonded or insured according to labor and industries in WA and he said its pending and license will flow over from OR which LNI told me was false. He said he had $1M insurance policy but refused to provide me documentation. He also has a felony background and should not be allowed in peoples homes pretending to be business.

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