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ComplaintsforPark Lanes Bowling Alley
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Complaint Details
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Initial Complaint
01/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Me and my fiance opened up a tab with the bartender, and she held our card. We had a couple drinks each and were there hanging out with friends. After some time, we asked to cash out, she ran our card and gave us the ****, and it was $132. I confronted her then, and said there must be some mistake and asked to see my tab. She showed us, and I asked how all those drinks got on our tab. She shrugged her shoulders, and said "I don't know". We ended up leaving, I called the next day to speak with the manager. They told me he wouldn't be in until Monday. So I called Monday. I got to speak with him, and he said he wanted to talk to the bartender working and took my name and number. Two days later, he had not called. So I called again. He refused the refund, even though I told him the bartender could not explain how the drinks got on my tab. I asked him to check the cameras and he refused. All we want is our money back for the drinks we did not order.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.