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Find a Location

Pouya LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPouya LLC

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Pouya LLC provides used car dealership services.

    Business Details

    Location of This Business
    785 E 3rd St, Lafayette, OR 97127
    BBB File Opened:
    6/6/2023
    Years in Business:
    7
    Business Started:
    6/19/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    10:00 AM - 6:00 PM
    Su:
    10:00 AM - 6:00 PM
    Business Management
    • Mr. Behzad Roohandeh, Member
    Contact Information

    Principal

    • Mr. Behzad Roohandeh, Member

    Customer Contact

    • Mr. Behzad Roohandeh, Member
    Additional Contact Information

    Fax Numbers

    • (503) 714-4289
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/07/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    The vehicle report showed a small rear end accident and a small front end accident. When we test drove the vehicle on March 15th, there were a couple issues; smoke from the exhaust and some minor cosmetic damage. We were told while at the dealership the exhaust issue was a seal that needed to be replaced and they would do that at cost to them before we bought the vehicle. We put down a $1000 deposit as a placeholder for them to take it off the market and as a down payment. Two weeks later we came back to look at/buy the vehicle. The smoke issue seemed to be resolved, but there was an air bag light on. We were told the air bag light was a spring issue in the steering wheel and they had ordered the part and it would be there the following week. That would fix and install it at cost to them if we brought the vehicle back. We went ahead and purchased the vehicle but never heard back about the part for the air bag. We asked twice more about the air bag light over the past two months and kept being told Ill order the part. Since that day there have been three different engines in the vehicle with each engine having its own issues. The vehicle has spent a number of weeks sitting at Pouya waiting for parts or replacements or weve had to have it towed to Pouya because their mechanic didnt properly attach a hose. June 5 it finally was taken to ****** and looked at by a licensed dealership to address the air bag light. Pouya has refused to unwind the loan having been asked by us since the very beginning to do so, claiming nothing is wrong with the vehicle despite various problems we have brought it to them for to fix under our extended warranty. The dealership sold us a vehicle that was not only unsafe, but the vehicle itself could cause an accident. Without an airbag system that is functioning properly, missing many parts, missing a plethora of bolts, this vehicle could cause our family serious harm if not fatalities if an accident were to occur with us in it.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Britton J

    1 star

    02/27/2024

    Do not buy from this dealer... they are selling junk... I'm sure they remember me. Bought a tundra and **** Escape from them on the same day... Both vehicles have had issues... The Escape now has a new engine to the tune of *******. I paid **** for the car. The mechanics installing the new engine stated that it was obvious that someone had been under the hood before and suspected that that mechanic who had installed an engine previously had no idea of what he was doing. They found a link missing off the front sway bar as well as multiple water leaks from the hosing system as well as one line with 6 hose clamps holding it together. The dealer had told me they had worked on the engine trying to cure a vacuum leak, even showed me the part they replaced. If they had been under the hood they saw the 6 clamps... it was obvious. Either way the number 3 cylinder went dead causing me to have to replace the engine... I was concerned to the point that I took out an extended warrantee from the credit union after I bought it that was **** dollars then another **** for the items they didn't cover. Keep in mind I haven't even addressed the issues with the tundra. You didn't tell me you had replaced the head on it then the Alternator went out and the heater system never has worked... no heat through out the winter.

    Local BBB

    BBB Great West + Pacific

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