ComplaintsforHealthy Pet
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/23/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
They took $49.39 out of my bank account saying I ordered some ebook which I never did. Ive never even heard of this place or company and they refuse to refund me my money.Business response
06/13/2022
We are a very small independent pet store in *********** ****** that does not sell ebooks. The phone number associated with ** on the bank statement is not ours, our phone number is **************. We never received a call from this person and we looked through our records and we have no purchases/charges for this person. There are several businesses in the area also using the name Healthy Pet like Healthy Pet Northwest and Healthy Pet Copper Creek but we are certain this transaction was not through our store. Tell us why here...
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.