Customer ReviewsforDirectors Mortgage

Directors used an ilegal "Bait and Switch" tactic which caused great distress to me and my three young children.We were approved for refinance and new purchase loans and after going into contract for our new home, renting our current house out and going to a hotel for a few weeks before closing on the new home I was called a week before closing and told they couldn't offer me the 3.5% original loan but they could get me a 9% loan which I could refinance three months later. This meant more closing costs in their pockets.Nothing in my income or credit had changed and we were left homeless after I refused to sign the high interest loan they were trying to force on me by taking advantage of the fact that we were in a hotel with no home.For months I struggled to find permanent housing and Directors refused to take responsibility and did not help in anyway even though they were at fault and knew we were left homeless.Every opportunity I'm able to I always share my story with other home buyers to warn them of this company.******************* (owner) is also known for unethical behavior. Wish I would have known this beforehand to spare my little girls the months of homelessness they had to endure at the hands of an unethical company like Directors Mortgage. 1 ******* 6:10 There are so many ethical mortgage lenders out there that do Not use illegal "bait and switch" tactics. Choose one of those companies instead of Directors!!

We understand that purchasing a home can sometimes be stressful, which is why we make every effort to make it as easy as possible for our clients. At Directors Mortgage, our integrity and our clients satisfaction are of the utmost importance to our company and our team members. We did look into your claim exhaustively, as we know you were not happy with the solutions we provided to you as they did not meet your goal of buying a home and keeping your existing home as a rental property.

The response from the company is not only false but a joke as they clearly knew my credit, income and everything needed when they approved me for the loans. The company did not provide any solution to their "Illegal bait and switch" that I refused to fall for which caused the three months of homelessness my three little girls and I endured and the current financial mess we are in due to the cost of that homelessness which Directors Mortgage is responsible for. They continue to not take responsibility and fix the problem they have created and as I keep telling my story to others it is becoming more evident that I am not the only one who has been wronged (illegally) by this unethical company. As it stands there is a long list of customers who have complaints with Directors and when I filed a complaint with www.consumerfinance.gov/complaint/ the response I received is that are so many claims from other individuals against Directors that they sent my complaint directly to the ************************ who is has a long list of fraud complaints against Directors Mortgage.