ComplaintsforComfort Temp Heating and Air Conditioning LLC
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Complaint Details
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Initial Complaint
01/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
1/9/24 ******************* said that he could get our thermostat to communicate with our furnace. After $630 dollars, we are still having this problem. The business has not tried to resolve the issue.Business response
01/31/2024
Fully regarding the whole situation that happened at this service call, homeowner's son was extremely aggressive and physically put his hands on the Tech pushing him out of their house due to not liking pricing, which was signed and agreed with **** was explained to homeowner and son on speaker phone.
Business response
01/31/2024
Fully regarding the whole situation that happened at this service call, homeowner's son was extremely aggressive and physically put his hands on the Tech pushing him out of their house due to not liking pricing, which was signed and agreed with and was explained to homeowner and son on speaker phone. Due to the son being Physically aggressive towards our tech this address is on a DO NOT SERVICE list.Customer response
02/14/2024
Complaint: 21125430
I am rejecting this response because it's not accurate.
Sincerely,
***************************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Lebanon, OR 97355-2215
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.