Business ProfileforOne Peak Medical

My Insurer pays for 1 annual preventative exam and associated bloodwork. I made an appointment expressly for my annual wellness exam and accompanying bloodwork. On 1/11/24, the day of my appointment the Provider, ***********************, told me that we were not doing the exam this day. She scheduled the lab work blood draw and a later appointment for the actual exam. Their office billed this appointment as a "medical" office visit, rather than "preventative" which would have been covered. I arrived on 2/1/24 for my exam and lab review and was told I owed $339 for the 1/11 visit. I told *********************** of the billing problem. She said that she didnt handle that side of things. I advised her that I no longer wanted the exam as I wasnt sure what was going on with the billing. She gave me my lab results. I spoke manager *************************** about the billing. We also exchanged emails (which Ive kept) She said the bill would be resubmitted as preventative, though it was not. On 3/12/24 Billing agent ************************* advised via email that she would resubmit the bill as preventative." My insurance company Pacific Source paid One Peak for an actual physical exam dated 1/11/24, which did not occur. On 5/7/24 I emailed ******* asking her to neutralize the $273.36 bill from 2/1/24 because I never received an exam, yet they were paid for one. She did not reply. I emailed again 5/15/24, she replied that she forwarded my case to her boss, ********. I emailed again twice with no reply. I object to having to pay One Peak. They billed and were paid for an exam that they did not give. They have stopped replying to me. I fear they will send me to collections. I can provide any and all emails upon request.