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Find a Location

Asante has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Asante

      2650 Siskiyou Blvd Ste 100 Medford, OR 97504-8177

    • Asante

      555 Black Oak Dr Ste 310 Medford, OR 97504

    • Asante

      2825 E Barnett Rd Medford, OR 97504-8332

    • Asante

      500 SW Ramsey Ave # 97527 Grants Pass, OR 97527-5554

    Business ProfileforAsante

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Asante offers general health care.

    Business Details

    This is a multi-location business.

    Find a Location

    Asante has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Asante

        2650 Siskiyou Blvd Ste 100 Medford, OR 97504-8177

      • Asante

        555 Black Oak Dr Ste 310 Medford, OR 97504

      • Asante

        2825 E Barnett Rd Medford, OR 97504-8332

      • Asante

        500 SW Ramsey Ave # 97527 Grants Pass, OR 97527-5554

      Location of This Business
      2650 Siskiyou Blvd Ste 100, Medford, OR 97504-8177
      BBB File Opened:
      1/2/2003
      Years in Business:
      88
      Business Started:
      3/13/1936
      Business Started Locally:
      3/13/1936
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Non-profit Organization
      Alternate Business Name
      • Asante Diabetes Care Center
      • Asante Health System
      • Rogue Valley Medical Center
      • Three Rivers Community Hospital
      • Asante Community Services
      • Hearthstone
      • R V M C/T R C H Foundations
      • R V M C
      • Rogue Regional Medical Center
      • Three Rivers Medical Center
      Business Management
      • Mr. Marvin Haas, Chief Admin/Finance Offic
      • Mr. Roy Vinyard, President/CEO
      • Mr. Mark Collins, Director of Finance
      • Ms. Kaylee Goar, Customer Service
      • Ms. Natasha Ford, Customer Care
      • Mr. Mark Stegall, Risk Manager
      • Mrs. Tonya Richner, Manager
      Contact Information

      Principal

      • Mr. Marvin Haas, Chief Admin/Finance Offic
      • Ms. Kaylee Goar, Customer Service
      • Ms. Natasha Ford, Customer Care

      Customer Contact

      • Mrs. Tonya Richner, Manager
      Additional Contact Information

      Fax Numbers

      • (541) 789-5588
        Primary Fax

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/14/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Asante did not accurately bill my GEHA insurance, as GEHA reports they did not mail the claim to the correct address and did not use accurate billing coding for Prevention. I requested multiple times for Asante to rebill, however, they refused stating that **** needed to REMAIL them an explanation of benefits. Unfortunately, I had no choice but to pay Asante due to lingering threats of going to collections and their inability to properly bill my insurance for preventative care that is 100% covered. Asante was inconsistent with telling me that I had to pay this because it was my deductible, however, no preventative care is ever applied to a deductible or no patient would ever consistently obtain mammograms/colonoscopies/lab work etc. Please properly bill my insurance provider and refund my payment in full.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christina M

      1 star

      03/31/2024

      This Hospital participates in Ritual Abuse Torture, I was brought in because I was experiencing a severe crisis and these "Doctors" were no help at all. They were sadistic and abusive, one of the Doctors actually said directly to my face about my self harm scars on my wrists that, "Those aren't suicide scars, those are just cries for help and you should try harder next time." His colleague an obese man with glasses called me "The Little Idiot." They mocked me while I was curled up on the bed, they made circular motions with their fingers to indicate that I was crazy and mimicked a cuckoo bird noise as well.I have learned that sadistic natured people choose hospitality work so they can abuse people who they feel are less than they are. If I were a resident in Josephine County and my loved one were sick or experiencing the same kind of situation, I definitely would not bring them here to this h*** of a hospital.You want your loved ones to be treated with decency and respect right? Well, this is not the place you want to bring them. If you hate your loved ones then you should bring them here. Not the other way around.They are lucky I haven't sued them for cruelty and medical malpractice. They should lose their license to practice medicine because what they practice isn't medicine. What they practice is ******. I don't give one stars out for no reason, this is what you deserve. But you deserve a lot worse and you know it.

      Local BBB

      BBB Great West + Pacific

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