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Find a Location

J & L Muffler Of Medford has 1 locations, listed below.

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    Business ProfileforJ & L Muffler Of Medford

    Muffler

    Current Alerts For This Business

    Licensing:
    On 04/04/2019 BBB confirmed that J & L Muffler Of Medford had not obtained a necessary license from Oregon Secretary of State. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.sos.state.or.us - 5039862200

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    J & L Muffler of Medford provides exhaust system and catalytic converter replacement and installation services.

    Business Details

    Location of This Business
    1111 N Central Ave, Medford, OR 97501
    BBB File Opened:
    8/24/2018
    Years in Business:
    37
    Business Started:
    2/5/1987
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Ray Egbert, Member
    Contact Information

    Principal

    • Mr. Ray Egbert, Member

    Customer Contact

    • Mr. Ray Egbert, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/21/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I took my 2008 ****** 350z march 3rd, 2023 to get a custom exhaust done (custom 3inch y pipe to a 3inch single exit) I showed the owner ******************* the style of exhaust I wanted off of "**************" he told me he could that same set up for about $300 cheaper than Z1 posted upon picking up my car it sounded significantly quieter than expected when I asked him about it I was told it takes time for the exhaust to "break in". on July 18th, 2023 I lifted my car up to replace my differential while looking underneath the car I noticed my y pipe was still the stock OEM one that comes on the car from factory and they just took some metal and wrapped it around the y pipe to make it look like a "3inch" today July 20th, 2023 I went down asked for receipt and it shows on the receipt that I was charged for the y pipe being done but it was never replaced or done how we talked about when I showed the owner pictures of the y pipe I asked or either a refund or for him to make it right and do the 3inch y pipe he told me there's nothing he can or will do since its been a couple months since the works been done but I haven't been able to notice it wasn't done until a couple days ago when i actually lifted the car up off the ground. The only reason I got my exhaust done by him was because he told me he could the same set up of "**************" for cheaper. the exhaust on "Z1" is closer to $900 and he charged me $490 so I thought I was getting a good deal, not getting scammed and paying for work that I didn't receive. At this point since he's refused to make it right I feel the right solution is for him to buy the exhaust I originally wanted and if he never persuaded me by saying he could replicate the same exhaust for cheaper. I added in the same image I showed the owner you can clearly look that the y pipe in the picture and tell its not the same or close to what I showed him on **************.
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    Customer Reviews

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