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ComplaintsforGrumpy's Performance Center
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Complaint Details
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Initial Complaint
12/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We took our truck 18 to ******'s to have an engine re-built. We were quoted $6500 with ******* mile warranty. We were told we would have our truck back within 2 weeks as well. It took 6 weeks for the truck to be finished. We had to call for updates *which seemed to be an issue for this company) & the bill ended up being over $11,000.00. We asked to see the warranty prior to us paying & picking up our truck, but they refused. So when we paid & picked up the truck the warranty was only for ****** ********** were told that we were never told it would be ******* mile warranty. This is for a tow ********** would have NEVER accepted ****** mile warranty that we would blow through in a month. We picked up the truck on 12/08 & we had to take it back to them 12/12/22 because a spark plug blew (which they replaced) & now he is trying to say we drove the truck to hard & or towed something to heavy which we have not done either one. This is beyond ridiculous we want some of our money back & our ******* mile warranty that we were told we would get.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.