Business ProfileforCuriel's Landscape Maintenance and Handyman Services LLC

The date of this transaction was 2/19/2022 & 2/20/2022. We had a verbal contact with **************** to do clean up and maintenance of our property. He was to provide a crew of 5 men for 2 full days. He was to clean up designated areas of the property of ivy and old, dead plants and shape healthy bushes. He was to omit some bushes of any work, and these were clearly pointed out. **************** did show up on time on the morning of 2/19/2022 but with only half a crew. He did not take care when trimming the bushes or the ivy. He killed the ivy that was on the brick wall - he was clearly told to trim but be mindful of where the roots were when trimming the ivy because we wanted it to remain cascading over the wall. He was to trim healthy bushes, instead he hacked them and many died. He and his crew did not trim or take care of the extensive ivy patch that was to be shaped and cleaned, taking out any debris. He and his crew of 3 men only worked for 5 hours and then said he was done. Instead of taking out patches of ivy, he sprayed them with a substance that smelled extremely bad. At that point he considered the job done. When we were able to go out and inspect the yard (**************** said not to go into the yard for two hours after he sprayed) we discovered all the damage. Unfortunately, I had paid him before the inspection. I immediately sent a text to **************** telling us that the work was not done correctly and he needed to come back. He replied that he would show up the next morning.After a heated discussion, *************** agreed to an adjusted price of $1200 for work done and said he would issue us a refund. We had paid $3200. To date, we have not received the refund.