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Find a Location

Newport Veterinary Hospital has 1 locations, listed below.

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    Business ProfileforNewport Veterinary Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    552 NW 3rd St, Newport, OR 97365-3634
    BBB File Opened:
    2/5/2007
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Started Locally:
    1/1/1994
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Newport Veterinary Svc
    Business Management
    • Dr. Ken Genova, Owner
    Contact Information

    Principal

    • Dr. Ken Genova, Owner

    Customer Contact

    • Dr. Ken Genova, Owner
    Additional Contact Information

    Fax Numbers

    • (541) 574-0363
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I had to wait like 8 mos to get an appointment with any veterinary. Here inWaldport ****** cause my cat was late on his vaccines.AndNO veterinary here would see my cat for an an Emergency.Because he had an abscess/ puncture wound.They told me take him to ********* ******.Just last week I finally got an appointment with NewportVeterinary hospital.Brought my cat in for an abscess bit wound and a complete exam and to get him vaccinated. Andlooking at the paper I filled out for a new patient.And I had also brought with a facial sample like quessed.The Dr.came in looked at the abscess and said he need antibiotics for it or it wouldn't heal.Told me he had eggs in the sample so he had worms.Also told me he has fleas. In which she did not comb him to find out for sure.All She said was he did have worms. and no exam.Didn't look in ears,nose,mouth didn't feel his stomach nothing.Did not do anything like it should have been done.Them she asked if I wanted blood work done to see if he had cat leukemia or cat aids.I said yes. She told he couldn't die from the aids.Shecame back with results saying he didn't have either one right now.But should be tested again later with no timeframe. She came in and gave him shots all down his back including his rabbis.And I know there are certain spots for the rabbis to given in and same with the vaccines. So she gave one shot was for his worms and gave me more in tube to give him the next day for the worms, then rabbis shot, his vaccines, and his antibiotic.Then gave me a tube to put on him also the next day for the to prevention the fleas and all the worms. With no instructions or precautions.And my cat is not able to go to use his liter box now.He didn't have these problems before all of this.Tried calling the vet about it and can't get a hold of them. It was Thursday when I took him to the vet.Called Monday,Tuesday Wednesday.My cat had NONE OF PROBLEMS before this.I was charge $430.00 for of this.She did not dojob properly Rushed treating my cat and out the door. also didn't sign his rabbis certificate.
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    Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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