![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforChevron
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought 3 tamales from there this morning on 4/2/2022 and told your food handler that I wanted chicken tamales. I can not say why your food handler thought it was ok to give me a over due, disgusted, hard rock beef tamales. I want my $3.00 back. You can send it to me since the gas driving over to your gas station is just too far. You need to hired people that understand English or if they do understand English, then not be rude and give the customer something the customer did not ask for or that is over due, disgusted and hard rock. I just had to throw it out cause it was that disgusted. I should have drove over there and may sure your worker eat that beef tamale but since I do have common sense. I won't sink as low as your food handler. Ridiculous. Please refund my money and you bet it right. I won't be coming to your store anymore. This is the second time something happened to me at your store. The first time your cashier try to con me when I bought 2 chicken tamales and they charge me for 4 chicken tamales. Good thing I caught on before I left the store. You need to make sure your cashier see a big sign that show how much the food cost and not just make up any amount. I won't tell you how to run your business but if you run it like this, I will not be surprise if you get your business close. I have included a picture of the disgusted, hard rock, beef tamales that your food handler put into my bag along with the 2 chicken tamales.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.