Business ProfileforBitcoin Bonus
Current Alerts For This Business
Better Business Bureau has recently identified a pattern of consumer complaints against Bitcoin Bonus concerning collections and customer service issues. Consumers allege receiving emails regarding an accumulated Bitcoin balance that they need to withdraw. Consumers claim that in order to receive the balance, they are required to pay transaction fees. After paying the fees and receiving confirmation, Bitcoin Bonus fails to deliver any Bitcoin transfer and stops responding. Consumers also allege that the website has no additional contact information and that the advertised business address is a home in a residential neighborhood.
On January 5, 2023, BBB notified Bitcoin Bonus regarding their consumer complaints. To this date, Bitcoin Bonus has not responded to BBB’s requests. All letters sent through post mail have been returned to the sender.
BBB received copies of the emails and text messages sent by Bitcoin Bonus. The email addresses change constantly, and consumers are being asked to follow a link to a cloud-based document that collects their contact information. Then they are asked to pay for their fees online through different websites or apps.
BBB visited the reported business website https://bitcoinbonus2022.space/ and found that it's no longer available.
BBB has been unable to determine a physical location or ownership information.
If you are a victim of this scam, BBB encourages you to file a report with the FTC at https://reportfraud.ftc.gov/, FBI at https://www.ic3.gov/, and BBB at https://www.bbb.org/scamtracker.
At-a-glance
Business Details
- Location of This Business
- Oregon City, OR 97045
- BBB File Opened:
- 8/24/2022
- Alternate Business Name
- Bitcoin Mining
- Moon pay mining
Customer Complaints
220 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/09/2024
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Customer Reviews
28 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Heather C
06/21/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.