Business ProfileforBenchmade Knife Company Inc

On 30 May 2024 I was authorized a repair service request from Benchmade to return a AFO II knife. I packed the knife and mailed it to Benchmade. I was informed that the product was counterfeit and would be destroyed. I have my original box, axis and care card inserts with a Benchmade monogrammed nylon sheath (I purchased from an individual) who was retired military. I would have never sent my knife to Benchmade services to have it repaired and resharpened if I had and reason to believe it was a counterfeit product. Benchmade forces you to check a box that allows them to confiscate your knife if it appears fraudulent. I spoke to the Consumer Special Leader ****** and ***** and they reiterated that Benchmade has the right to confiscate your property because you checked the box giving them permission to destroy a counterfeit product. But you are unable to request service for a product if you do not check the authorization box. I have three other Benchmade products. The boxes, inserts and instructions are all the same and identical. I only requested that my knife be returned to me and I would be responsible for shipping. Benchmade refused and replied that the knife is no longer here and had been recycled as per ************* **************** Manager. I am requesting that I would be supplied with a AFO II from Benchmade.