Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for Umpqua Bank

View full profile

This is a multi-location business.

Find a Location

Umpqua Bank has 204 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Umpqua Bank

      1 SW Columbia St Portland, OR 97258-2002

    • Umpqua Bank

      24120 Van Ry Blvd Ste 300 Mountlake Terrace, WA 98043

    • Umpqua Bank

      6100 219th St SW Ste 440 Mountlake Terrace, WA 98043-2222

    • Umpqua Bank

      10230 NE Points Dr Ste 530 Kirkland, WA 98033-7869

    • Umpqua Bank

      1615 Buck Way Ste B Mount Vernon, WA 98273-2596

    Headquarters
    1 SW Columbia St, Portland, OR 97258-2002
    BBB File Opened:
    1/11/1980
    Years in Business:
    71
    Business Started:
    11/1/1953
    Business Started Locally:
    11/1/1953
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Umpqua Bank Home Lending
    • Umpqua Commercial Banking Center
    • Centennial Bancorp
    • Umpqua Distribution Center
    • Umpqua Bank
    • Umpqua Bank Equipment Lease & Finance
    • Umpqua Bank Leasing
    • Umpqua Bank Mortgage
    • Umpqua Private Bank
    • Sterling Savings Bank Home Loan Division
    • Sterling Savings Bank
    • Sterling Financial Corporation
    • Sterling Savings Bank Hm Loan
    • Sterling Savings Assoc
    • Sterling Bank
    Business Management
    • Ms. Katie Loveday, Sr. Compliance Officer
    • Mr. Erik Melin, Vice President
    Contact Information

    Principal

    • Mr. Erik Melin, Vice President

    Customer Contact

    • Ms. Katie Loveday, Sr. Compliance Officer
    Additional Contact Information

    Phone Numbers

    Additional Business Information
    Additional Info
    8/24/2009STERLING SAVINGS BANK NAME BEING MISUSED IN PHONE SCAML CALLER ID Reveals "NetScope" 949-450-1122An interesting thread regarding the name "NetScope" linked to a phishing scam is being utilized in yet another phone scam misusing the good name of Sterling Savings Bank. Here is that thread:http://74.125.155.132/search?q=cache:3JfND12awRAJ:its.ucsc.edu/security_awareness/scam.php+NetScope,+scam%3F&cd=3&hl=en&ct=clnk&gl=usBBB received a call from a woman reporting a scam call she received about her "Sterling Savings Bank" account. The person wanted her social security number. She didn't have an account with Sterling so knew it was a scam, however, she contacted her local branch office, and they told her that others were reporting this activity as well.BBB ADVICESterling Savings Bank has an excellent SECURITY page on its web site explaining how these phishing scams work: http://www.sterlingsavingsbank.com/landing_pages/Phishing/index.html
    Serving Area

    Columbia Bank serves Puyallup, WA.

    • AK
    • ID
    • MT
    • OR
    • WA
    • WY
    Referral Assistance
    • Oregon Department of Consumer and Business Services
      350 Winter St NE Rm 410
      Salem OR 97301
      Phone Number: 503-378-4140 or 888-877-4894
      http://dfr.oregon.gov/
      [email protected]
    Business Categories
    Bank

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.