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Find a Location

77 Salon has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • 77 Salon

      1100 NW Glisan St Ste B2 Portland, OR 97209-3080

    Business Profilefor77 Salon

    Beauty Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1100 NW Glisan St Ste B2, Portland, OR 97209-3080
    BBB File Opened:
    2/12/2010
    Years in Business:
    14
    Business Started:
    2/12/2010
    Date of New Ownership:
    1/25/2021
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Sara Duguid, Owner
    Contact Information

    Principal

    • Ms. Sara Duguid, Owner

    Customer Contact

    • Ms. Sara Duguid, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was given the worse haircut of my life by ***************************. It's uneven and choppy. It stylistically makes no sense and is not what I asked for. I cannot see very well at all without my glasses and have to take them off to have my hair cut. There's a lot of trust I put into stylists that they will do as I've asked because I can't watch them as they're cutting my hair. I should have known based on how she was acting that something was weird. She seemed to be having a lot of trouble styling it. She literary even had me bend over with my head between my legs so she could dry it better which is something no salon has ever had me do. When she was done styling it it looked bad but because she'd styled it in such an odd way and I really only got a glimpse of it with my glasses before I was whisked away to pay I really didn't know it was that bad. I knew after such a weird experience I would never come back to her but I thought I would still be nice and tip her cause I figured I could style it differently at home and it wouldn't be so bad. I got home and cried over my hair for the first time in my 27 years of life. Many of my friends told me I should just shave my head cause there was no way it could be salvaged. I tried several times to get a hold of the business they would never answer their phone. I had to leave several voice messages begging them to get back with me so we could try to fix this before i left for an important trip. They got back to me days later when I was already on my trip and told me they had no intention of refunding any of my money and if I wanted anything different done to my hair I would have to just book an appointment with the same stylist and pay to have her make changes if I felt like they needed to be made. They refused to take any kind of responsibility for the horrible job done and made no attempt to make things right.
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    Customer Reviews

    0 Customer Reviews

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