ComplaintsforUnited Farms CBD
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Complaint Details
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Initial Complaint
06/03/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I placed an order with the company today it was only supposed to be 39.95 when I got the confirmation email they had charged 216.00 and added on some other stuff I did not order that was 39.00 you can't reach them by phone because it's constantly has a busy signal an no reply to an email to cancel the orderInitial Complaint
04/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
04/16/24 ***************** was promoting United Farms CBD gummies on ********* They complained so he was offering everyone a free bottle by 04/16. I went to the website to get a free bottle and there was no way to get it unless you purchased more. The offer was buy 3 bottles @ ***** get 2 free. The final charge on my card was $216.05. Five bottles at ***** total $199.95 plus shipping. So this is deceptive to the consumer which is fraud. When all I wanted was the one free bottle to try it out.Initial Complaint
01/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They would not honor their 30 day return policy.Initial Complaint
01/09/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
1. I wasn't allowed to completely cancel my order within 10 minutes after originally placing the order on-line 2. False address listed on their ******** PageCustomer response
02/08/2024
They ended up returning to me approx. 70% of the original cost and sent me the original items in the order.........
Again, all I wanted to do, within 10 minutes of making the original order, was to cancel the order 100%..... which they refused to do.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Portland, OR 97232-1821
Business hours
Today,Open 24 Hours
| MMonday | Open 24 Hours |
|---|---|
| TTuesday | Open 24 Hours |
| WWednesday | Open 24 Hours |
| ThThursday | Open 24 Hours |
| FFriday | Open 24 Hours |
| SaSaturday | Open 24 Hours |
| SuSunday | Open 24 Hours |
Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.