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ComplaintsforSetmore, Inc.
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Complaint Details
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Initial Complaint
05/09/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I noted that Setmore is charging $27/month for software for appointment since Jan ********************************** I called the business to cancel and the personel **************** unable to do so because asking for email confirmation. The email he was referring is not active more than 1 year. I am not sure how this business got my debit card information. I have dispute with the bank as well. I am reporting this business for unauthorized charges. We have our staff to schedule visits and there is no need to have another company scheduling visits.Initial Complaint
12/07/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We signed up with setmore to schedule vaccine clinics. We called them twice to cancel in April. They continued to charge my credit card. (United airlines credit card). We called in May to cancel. They continued to charge my card. In July, we emailed to cancel. They continued to charge my card. I was only able to dispute the charges for July, Aug, Sept, October to credit card company because we only called from april-june. Credit card found them to be in the wrong and refunded july, aug, sept, oct back to me. In November, they charged the full amount that was refunded by the card company plus added november. Beware! I have all of this documentation as well. I had to cancel my credit card because of them!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.