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          Portland Leather Goods has 1 locations, listed below.

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            Business ProfilePortland Leather Goods

            Leather Clothing

            Contact Information

            2512 SE Gladstone St Ste 203

            Portland, OR 97202-2959

            Visit Website
            (503) 327-8808

            Customer Reviews

            1.57/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            54 complaints closed in last 3 years

            27 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2512 SE Gladstone St Ste 203, Portland, OR 97202-2959
            BBB File Opened:
            12/7/2019
            Years in Business:
            7
            Business Started:
            5/23/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Curtis Matsko
            Contact Information

            Principal

            • Mr. Curtis Matsko

            Customer Contact

            • Mr. Curtis Matsko
            Read More Business Details and See Alerts

            Customer Complaints

            54 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/12/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I paid $106.09 for a bag described as "Premium," which means the highest quality. It has badly-sewn seams which cause a pucker in the leather and make the bag unable to sit flat. This is unacceptable quality for a bag costing over $100, and it is very different from the representative photos of the bag on their website. I contacted customer service and politely asked for a replacement bag, including clear photos of the flaw. All I want is what I've paid for. They refused. They said I could return it and reorder, but I would have to spend an additional $20 to get the same thing I already purchased.They also lied to me, telling me the bag is normal and there is no problem. Since I responded, reiterating that the bag is unacceptable and I just want to receive that which I purchased, they have stopped responding altogether. They are ignoring me.
            Read More
            Read 53 More Complaints

            Customer Reviews

            28 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            NANCY V

            07/10/2024

            Their products are great, shipping time sometimes slow. They run ALL of their giveaways, special promotions, contests, etc ONLY through social media. So despiite giving them your email address and mobile # to send you ad after ad after ad and ordering through their website, a person can ONLY enter their contests and giveaways through social media. Many of us do not have a presence on social media and do not want one, yet we gladly support those who do, and we are discriminated against. While I love their products I disagree wirh their discrimination! I will no longer suppirt their business ( which I have done plenty of over the past several years!) I have asked them to delete ALL of my info and no longer contact me with their many ads to buy, buy, buy while NOT supporting ALL of their customers.

            Portland Leather Goods Response

            07/12/2024

            While we do periodically run giveaway campaigns through our email marketing lists or website, it is true that we also run many giveaway campaigns through our social media channels to ****** our online community! We regret that this customer feels discriminated against as a result, as that of course is not at all our intention. We are taking her feedback under advisement.
            Read 27 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

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