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Business ProfileforGear Rider
Current Alerts For This Business
On November 04, 2020, Better Business Bureau recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege they order and pay for motorcycle apparel products from Gear Riders online store, and after several weeks and months they have not received their products. Consumers claim they have contacted the company via email for assistance regarding delivery and refunds, but the business is unresponsive to requests for assistance.
On November 04, 2020, and November 18, 2020, Better Business Bureau reached out to Gear Rider for a response to the customer complaints, however, as of November 30, 2020, the business has not responded.
Gear Rider advertises an address of 11923 NE Sumner Street STE 747958, Portland, Oregon 97220. This address is being used by over 200 online retailers. The advertised telephone number of 302-549-0827 is a Delaware area code. The Oregon Secretary of State Corporate Division reports that Gear Rider is not a licensed business.
Better Business Bureau would like to remind consumers that when shopping online, verify the business address, licensing, and the telephone number for the business.
Complaints can be filed with Better Business Bureau at www.bbb.org and the Federal Trade Commission Consumer Protection at ReportFraud.ftc.gov.
On November 4, 2020, Better Business Bureau recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege they order and pay for motorcycle apparel products from Gear Riders online store, and after several weeks and months they have not received their products. Consumers claim they have contacted the company via email for assistance regarding delivery and refunds, but the business is unresponsive to requests for assistance.
On
November 4, 2020, and November 18, 2020, Better Business Bureau reached out to
Gear Rider for a response to the customer complaints, however, as of November
30, 2020, the business has not responded.
Gear Rider
advertises an address of 11923 NE Sumner Street STE 747958, Portland, Oregon
97220. This address is being used by over 200 online retailers. The advertised
telephone number of 302-549-0827 is a Delaware area code. The Oregon Secretary
of State Corporate Division reports that Gear Rider is not a licensed business.
BBB would like to inform consumers that the
address of 1521 E Francis St, Suite B Ontario CA 91761, which has been
included on Gear Rider’s website, is believed to be a Logistics Center/Warehouse, and has been unable to
verify that Gear Rider is operating from that address.
BBB would
like to remind consumers that when shopping online, verify the business
address, licensing, and the telephone number for the business.
Complaints
can be filed with Better Business Bureau at www.bbb.org and the Federal Trade Commission
Consumer Protection at ReportFraud.ftc.gov.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 11923 NE Sumner St STE 747958, Portland, OR 97220
- BBB File Opened:
- 6/10/2020
Customer Complaints
12 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/02/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
34 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shannon K
06/22/2024
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