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          Additional Information

          Not BBB accredited

          Gear Rider

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          This is a multi-location business.

          Find a Location

          Gear Rider has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Gear Rider

              11923 NE Sumner St STE 747958 Portland, OR 97220

            • Gear Rider

              1521 E Francis St Ste B Ontario, CA 91761-8326

            Location of This Business
            11923 NE Sumner St STE 747958, Portland, OR 97220
            BBB File Opened:
            6/10/2020
            Business Categories
            Motorcycle Supplies

            Alerts

            See What BBB Reports On

            Pattern of Complaint

            On November 04, 2020, Better Business Bureau recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege they order and pay for motorcycle apparel products from Gear Riders online store, and after several weeks and months they have not received their products. Consumers claim they have contacted the company via email for assistance regarding delivery and refunds, but the business is unresponsive to requests for assistance.

            On November 04, 2020, and November 18, 2020, Better Business Bureau reached out to Gear Rider for a response to the customer complaints, however, as of November 30, 2020, the business has not responded.

            Gear Rider advertises an address of 11923 NE Sumner Street STE 747958, Portland, Oregon 97220. This address is being used by over 200 online retailers. The advertised telephone number of 302-549-0827 is a Delaware area code. The Oregon Secretary of State Corporate Division reports that Gear Rider is not a licensed business.

            Better Business Bureau would like to remind consumers that when shopping online, verify the business address, licensing, and the telephone number for the business.

            Complaints can be filed with Better Business Bureau at www.bbb.org and the Federal Trade Commission Consumer Protection at ReportFraud.ftc.gov.

             

            Alert

            On November 4, 2020, Better Business Bureau recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege they order and pay for motorcycle apparel products from Gear Riders online store, and after several weeks and months they have not received their products. Consumers claim they have contacted the company via email for assistance regarding delivery and refunds, but the business is unresponsive to requests for assistance.


            On November 4, 2020, and November 18, 2020, Better Business Bureau reached out to Gear Rider for a response to the customer complaints, however, as of November 30, 2020, the business has not responded.


            Gear Rider advertises an address of 11923 NE Sumner Street STE 747958, Portland, Oregon 97220. This address is being used by over 200 online retailers. The advertised telephone number of 302-549-0827 is a Delaware area code. The Oregon Secretary of State Corporate Division reports that Gear Rider is not a licensed business.


            BBB would like to inform consumers that the address of 1521 E Francis St, Suite B Ontario CA 91761, which has been included on Gear Rider’s website, is believed to be a Logistics Center/Warehouse, and has been unable to verify that Gear Rider is operating from that address.


            BBB would like to remind consumers that when shopping online, verify the business address, licensing, and the telephone number for the business.
            Complaints can be filed with Better Business Bureau at www.bbb.org and the Federal Trade Commission Consumer Protection at ReportFraud.ftc.gov.

            Contact Information

            11923 NE Sumner St STE 747958

            Portland, OR 97220

            Visit Website

            Accreditation

            This business is not BBB Accredited

            BBB Rating

            B-

            Customer Reviews are not used in the calculation of BBB Rating

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