Business ProfileforNW Relocation Inc
Current Alerts For This Business
On December 03, 2020, BBB spoke with a business representative. Due to the pandemic and government imposed restrictions, N.W. Relocation is working with minimal staffing. They are unable to respond to the consumer complaints as rapidly as they were prior to the pandemic. Steps are being taken to address the concerns reported by their customers.
BBB encourages consumers to visit the Department of Transportation Federal Motor Safety Carrier Administration Protect Your Move website at https://www.fmcsa.dot.gov/protect-your-move. This website offers consumer protection tips as well as an opportunity for consumers to review moving company ratings for a carrier they may consider hiring.
Consumers can file complaints with Better Business Bureau at www.bbb.org as well as with the United States Department of Transportation Federal Motor Safety Carrier Administration (FMCSA) at https://nccdb.fmcsa.dot.gov/nccdb/home.aspx.
On June 27, 2019, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
Movers are required to give consumers the following information:
• A written estimate
• The “Ready to Move” Brochure (or a web link, if you prefer)
• Information about the mover’s arbitration program
• Written notice about access to the mover’s tariff
• The process for handling claims
• The booklet, “Your Rights and Responsibilities When You Move” (or a web link, if you prefer)
If you feel you have been a victim of fraud by a moving company, moving broker or auto transporter, you can file a complaint with the FMCSA at https://nccdb.fmcsa.dot.gov/NCCDB/Home.aspx or by calling 1-888-DOT-SAFT (1-888-368-7238).
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 2737 NW Nela St # A, Portland, OR 97210-1713
- BBB File Opened:
- 11/16/2005
- Years in Business:
- 20
- Business Started:
- 6/1/2004
- Business Started Locally:
- 6/1/2004
- Business Incorporated:
- 6/10/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Liron Avneri, Owner
- Ms. Jewlee Nelson
- Mr. Jared Clark, Secretary
- Contact Information
Principal
- Mr. Liron Avneri, Owner
- Mr. Jared Clark, Secretary
Customer Contact
- Mr. Liron Avneri, Owner
- Ms. Jewlee Nelson
- Additional Contact Information
Fax Numbers
- (971) 334-8900Other Fax
Phone Numbers
- (971) 222-4393Other Phone
- (888) 501-7621Other Phone
- (971) 334-8900
Customer Complaints
24 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/04/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
17 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Collin T
1 star12/27/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.